Terms and conditions
Last updated: 13.07.2026
Overview
Please read these Terms and Conditions carefully before using this website or placing an order.
This website is operated by Óir & Grace. Throughout the site, the terms “we”, “us” and “our” refer to Óir & Grace. Óir & Grace offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website or making a purchase from Óir & Grace, you agree to follow the terms and conditions set out below, along with any additional policies or information referred to on this site. These Terms apply to everyone who uses our website, including visitors, customers, suppliers and anyone who contributes content.
Please take a moment to read these Terms before using our website. By continuing to browse or make a purchase, you are confirming that you accept these Terms in full. If you do not agree with any part of them, you should not use this site or our services.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Online Store Terms
By using this website, you confirm that you are at least the legal age of majority in your country of residence. If you are allowing a minor to use this site, you confirm that you have given permission for them to do so.
You agree not to use any Óir & Grace products or services for illegal or unauthorised purposes, and not to break any laws in your area, including copyright or data protection laws.
You must not upload or send any harmful material such as viruses or malicious code.
Any breach of these Terms may result in the immediate suspension or termination of your access to our website or services.
General Conditions
We reserve the right to refuse service to anyone at any time if we believe it is necessary to do so.
You understand that any information you provide, except for credit card details, may be transferred over different networks and adjusted as needed to meet technical requirements. Credit card information is always fully encrypted during transfer.
You agree not to copy, reproduce, sell or use any part of our website, services or materials without written permission from Óir & Grace.
Headings in these Terms are included for clarity and do not affect their meaning or interpretation.
Accuracy, Completeness and Timeliness of Information
We make every effort to ensure that the information on this website is accurate, complete and current. However, we cannot guarantee that all details are always free from error or that every update will appear immediately.
The content on this site is provided for general information and inspiration. It should not be the only basis for making decisions without consulting more complete or up-to-date sources of information. Any reliance on the material on this site is at your own risk.
From time to time, we may update or change information on the site without notice. It is your responsibility to check this page for updates.
Modifications to the Service and Prices
All prices are displayed in euro (€) and include Irish VAT where applicable to your order unless otherwise stated. Prices may change from time to time without prior notice. We reserve the right to modify or discontinue any product, collection or service at any time.
As our jewellery is crafted in precious metals, changes in the cost of gold or other materials may affect our pricing. We may adjust our prices to reflect these variations, while continuing to offer fair and transparent value to our customers.
We are not responsible for any loss or change that may result from adjustments to prices, temporary unavailability, or the discontinuation of a product or service.
Our goal is always to ensure that information on our website, including pricing and availability, is accurate and up to date.
Product and Services
All Óir & Grace jewellery is designed in Ireland and crafted with care using certified recycled sterling silver and 14 carat gold vermeil. Each piece may vary slightly due to the nature of hand finishing, which we believe adds to its individuality and charm.
Certain products or services may be available only through our website and may have limited quantities. We make every effort to display the colours, textures and finishes of our pieces as accurately as possible, but we cannot guarantee that your device’s screen will show them exactly as they appear in person. Natural gemstones, pearls and precious metals may display slight variations in colour, texture and finish, making each piece unique.
We reserve the right to limit the sale of our products or collections to any person, region or country. We may also limit quantities per order at our discretion. We may discontinue any item at any time. Any offer made for a product or service on this site is subject to change or withdrawal without notice.
All descriptions of products and pricing are subject to correction in the case of error, and we reserve the right to refuse or cancel any order placed for an item with inaccurate information.
Product weights and dimensions are approximate and may vary slightly due to the handcrafted nature of our jewellery.
Craftsmanship & Manufacturing
Every Óir & Grace piece begins as a design in Ireland before being brought to life by our carefully selected manufacturing partners. We work with experienced craftspeople who share our commitment to exceptional quality, responsible practices and attention to detail.
Our jewellery is crafted using certified recycled precious metals, including sterling silver and 14 carat gold vermeil where specified, with every piece thoughtfully made to meet the highest standards of craftsmanship. From the first cast to the final polish, skilled artisans combine traditional jewellery making techniques with modern precision to create pieces designed to be worn, loved and treasured for years to come.
As a small independent brand, we believe in building long term relationships with trusted partners who value integrity, quality and respect throughout the manufacturing process.
Where required under Irish hallmarking legislation, every applicable piece is independently hallmarked by the Dublin Assay Office.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. If any change is made to your order, we will attempt to notify you using the email address or phone number provided at the time of purchase.
You agree to provide current, complete and accurate purchase and account information for all orders placed through our store. It is your responsibility to ensure your contact and payment details are kept up to date so that we can complete your transactions and contact you as needed. Your order constitutes an offer to purchase. Your order constitutes an offer to purchase. Receipt of an order confirmation email does not signify acceptance of your order. A contract is formed only when we dispatch your order or otherwise notify you that your order has been accepted.
If we suspect that an order has been placed using false information or without proper authorisation, we reserve the right to cancel it and issue a refund.
For more detail, please review our Returns and Exchanges Policy.
Optional Tools
From time to time, we may provide access to third-party tools or features that we do not monitor, control or influence. You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind.
We accept no responsibility for your use of optional third-party tools or for any outcomes that may result from them. It is your choice whether to use these tools, and you should ensure you are familiar with and approve of the terms offered by the relevant third party.
We may also introduce new services, tools or features through the website in the future. Any such additions will be subject to these same Terms and Conditions.
Third Party Links
Our website may include links to third party websites or services that are not operated by Óir & Grace. These links are provided for your convenience and to offer additional information that may be of interest.
We have no control over the content, policies or practices of any third party websites and accept no responsibility for them. Your use of such websites is entirely at your own risk, and we recommend that you read their terms and privacy policies before engaging with them.
Links from our site do not imply endorsement or approval of the third party or their products and services.
User Comments, Feedback and Submissions
If you send us any creative ideas, suggestions, feedback, photographs or other materials, whether online, by email, by post or otherwise, you agree that we may use, edit, copy, publish, distribute or translate them at any time, without restriction. We are not under any obligation to maintain such comments in confidence, to pay compensation, or to respond to them.
We may, but are not required to, monitor or remove content that we consider unlawful, offensive, threatening, defamatory or otherwise inappropriate, or that violates these Terms or the rights of others.
You agree that your comments will not violate any rights of third parties, including copyright, privacy or personal rights, and that they will not contain unlawful, abusive or obscene material. You are solely responsible for the accuracy of any content you submit.
Personal Information
Your submission of personal information through this website is governed by our Privacy Policy.
We collect only the information necessary to process your orders, communicate with you and improve our services. Any personal details shared with Óir & Grace are handled with care and respect, in line with data protection laws including the General Data Protection Regulation (GDPR).
We do not sell or share your information with third parties for marketing purposes. For more information on how we collect, use and protect your data, please review our full Privacy Policy.
Errors, Inaccuracies and Omissions
Occasionally, information on our website or within our communications may contain typographical errors, inaccuracies or omissions that relate to product descriptions, pricing, promotions, offers, shipping charges, delivery times or stock availability.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is found to be inaccurate, at any time and without prior notice, even after an order has been submitted. We reserve the right to refuse or cancel an order if a product is unavailable due to stock inaccuracies or circumstances beyond our reasonable control.
We make every effort to ensure that all details on our website are accurate and complete. However, we are not responsible for any losses or inconvenience caused by the temporary inaccuracy or omission of information.
Prohibited Uses
You are not permitted to use this website or its content for any unlawful purpose or in any way that could harm Óir & Grace or others. This includes, but is not limited to, the following:
- Engaging in any fraudulent or misleading activity
- Violating any local, national or international laws or regulations
- Infringing upon or violating our intellectual property rights or those of others
- Uploading or transmitting viruses, malicious code or any material that could damage or disrupt the operation of the website or any related systems
- Collecting or tracking the personal information of others without consent
- Using the site for any obscene, abusive or discriminatory purpose
- Attempting to interfere with the security features of the website or related networks
Any breach of these rules may result in the termination of your access to the website or our services.
Disclaimer of Warranties and Limitation of Liability
We do our best to ensure that every product and service offered through Óir & Grace meets the highest standards of quality and care. However, we cannot guarantee that your use of our website or services will always be uninterrupted, timely, secure or free from error.
All products and services provided through this website are supplied “as is” and “as available”, without any express or implied warranties unless stated otherwise. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, durability and non-infringement.
Óir & Grace, including its directors, employees and suppliers, shall not be held responsible for any indirect, incidental or consequential damages of any kind that arise from your use of the website, our products or any related services. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability which cannot legally be excluded under Irish or EU law.
Nothing in these Terms affects your statutory rights as a consumer under Irish or European Union law.
Consumer Rights
Nothing in these Terms limits or excludes your statutory rights under Irish consumer law or applicable European Union consumer legislation.
Force Majeure
We shall not be liable for any delay or failure to perform our obligations under these Terms where such delay or failure results from circumstances beyond our reasonable control. These may include, but are not limited to, natural disasters, extreme weather, fire, flood, pandemic, industrial disputes, supplier delays, transport disruptions, cyber attacks, power failures, government action or changes in law.
Where such circumstances occur, we will make every reasonable effort to minimise disruption and fulfil our obligations as soon as reasonably possible.
Severability
If any part of these Terms and Conditions is found to be unlawful, void or unenforceable, that part shall still be enforced to the fullest extent permitted by law, and the remaining provisions shall continue in full effect.
Any invalid or unenforceable portion will be considered removed, and it will not affect the validity and enforceability of the rest of the Terms.
Indemnification
You agree to protect and hold harmless Óir & Grace, its directors, employees, partners and suppliers from any claim or demand made by a third party due to or arising from your breach of these Terms and Conditions, your misuse of this website, or your violation of any law or the rights of another person.
This includes any reasonable legal fees that may result from such actions. We will always handle these matters with fairness and transparency, and this clause is intended only to protect Óir & Grace from unlawful or harmful use of our website or services.
Termination
These Terms and Conditions remain in effect unless and until they are ended by either you or Óir & Grace. You may end them at any time by notifying us that you no longer wish to use our services or by stopping use of our website.
If we believe that you have failed to comply with any part of these Terms, we may end this agreement at any time without notice and you will remain responsible for all amounts due up to and including the date of termination.
We also reserve the right to deny access to our website or services if we believe it is necessary to protect the integrity of our business or other users.
Entire Agreement
These Terms and Conditions, together with any policies or operating rules posted on this website, form the complete agreement between you and Óir & Grace and govern your use of our website and services.
Any previous agreements, communications or understandings between you and Óir & Grace, whether written or spoken, are replaced by these Terms.
If we fail to exercise or enforce any right or provision under these Terms, it does not mean that we have waived that right or provision. Each part of these Terms remains valid and enforceable unless stated otherwise.
Governing Law
These Terms are governed by the laws of Ireland. Nothing in these Terms affects any mandatory rights you may have under the consumer laws of your country of residence where applicable.
We will always seek to resolve any issues fairly and with understanding before formal proceedings become necessary.
Changes to Terms
We may update or change these Terms and Conditions from time to time. Any changes will take effect once they are posted on this page, and the date of the most recent update will always be shown at the top.
We encourage you to review this page occasionally to stay informed about any updates. Your continued use of the website after changes have been made will be taken as your acceptance of the revised Terms.
If any significant change affects how we provide our services or handle your information, we will make every effort to let you know in advance.
Intellectual Property
All content on this website, including but not limited to photography, product designs, logos, illustrations, graphics, text and branding, is owned by or licensed to Óir & Grace and is protected by copyright, trademark and other intellectual property laws.
You may not copy, reproduce, distribute or use any content without our prior written permission.
Contact
If you have any questions about these Terms, your order, or our jewellery, please reach out. We are always happy to help.
Óir & Grace
Óir & Grace Limited is a registered business name in Ireland.
